Your most common questions, answered
Partner up! Would you also like to sell our bins in your store or webshop? Are you a project designer, architect or do you want to get BINBIN’s to your customers in a different way? Click the button below, fill out the form and we connect you to one of our partnermanagers right away.
Want to try our BINBINs first? You can. Request a no-obligation trial placement by clicking the button below and filling out the form. We’ll contact you within one business day.
To help you as efficiently as possible and ensure your request reaches the right person, please submit a quote request by clicking the button below.
Yes, BINBIN offers both On-site advice and a free digital meeting to help you find the best solution for your workspace. You can request a visit or a digital meeting directly through our website.
Do you want to book a trial placement? Great, you can fill in the form here.
You can apply to become a BINBIN partner through the “Become a Partner” section on our website. Simply fill out the partner application form or contact us. After receiving your request, our team will contact you soon.
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We’re available during business hours from Monday to Friday, 09:00–17:00.
You can reach out to us anytime, and we’ll get back to you within one business day.
You can contact us by:
Or by filling in this contact form.
Fill out the form on our general contact page and we back back to you ASAP!
On the website we have a page dedicated to “cases”, in which you can see examples of projects we had. You can visit the page here.
Yes, BINBIN’s philosophy is focused on circularity: the modular systems are designed to last a long time, parts can be reused, and there is an exchange service for old bins to promote reuse.
The BINBIN bins are “more than 99% circular”, made from recyclable steel and bamboo.
We maintain up-to-date certification passports and comply with various sustainability standards and certifications. If you’d like to learn more about our specific certifications or documentation, please feel free to contact us directly.
Yes. There is a separate line called ‘BINBIN Home‘ for homes/consumers, available in various colors.
At the same time, BINBIN offers products and projects to businesses, institutions and public environments in this shop.
BINBIN was founded by DeAfvalbak.nl with the mission of making waste separation accessible, stylish and circular.
We design and produce modular and circular waste bins for different industries (for offices, public spaces, homes and more) that can be flexibly adapted to different waste streams.
BINBIN positions itself as a specialist in circular material use, modular design and solutions that grow with the needs of users.
Do want to learn more about BINBIN? Read our story right here.
Please inspect your delivery upon arrival. If you notice damage or missing items, report it within 48 hours to our support team, including photos and your order reference. We’ll quickly arrange a replacement or repair.
Standard products can be returned within 14 days in unused condition and original packaging.
Custom-made products, including color, logo, or layout modifications, cannot be returned, as they are produced specifically to your requirements. For any concerns, our team will help you find a suitable solution.
Once your order is ready, you’ll receive a delivery update with tracking details or a scheduled delivery date. Our team will coordinate directly with you or your logistics partner to ensure a smooth and timely delivery.
Yes, we offer white-glove delivery. This service ensures your BINBINs are ready for use immediately upon arrival. Availability depends on your location.
We ship throughout Europe, the United Kingdom, and South Africa, with logistics optimized for each region. Shipping costs depend on order size, destination, and delivery requirements. You’ll receive a detailed quote including transport costs before confirming your order.
Standard BINBIN models are usually produced and delivered within 4–6 weeks.
Custom designs or special finishes may take 6–10 weeks, depending on materials and production planning. Our team will always confirm the estimated delivery date when you place your order.
We accept bank transfer payments and other methods upon agreement. For orders within the EU, VAT is charged according to your company’s VAT number and location. International customers outside the EU are typically exempt from VAT, depending on local import regulations.
You can easily request a quote or place an order through our website or by contacting our sales team. For business customers, purchase orders (POs) are accepted. Our team will confirm your order details and lead time before production begins.
Yes, BINBINs can be customized to fit your environment and brand identity. We offer options for color (RAL), signage, icons, openings, and even logo printing. Custom requests may have specific minimum order quantities (MOQs) and lead times, feel free to contact us for tailored advice.
BINBINs are primarily designed for indoor environments such as offices, schools, and public buildings. Some models and materials are also suitable for outdoor areas when adapted, we’ll be happy to recommend the best option for your location.
We offer a wide range of models, from single units to modular waste separation stations. Varying in size, material, and capacity. Each model is designed to make waste separation intuitive, hygienic, and visually consistent with your workspace. You can explore all models and configurations in our shop.
BINBIN products are designed and produced in the Netherlands, Czech Republic and South Africa. By producing locally in both regions, we ensure high-quality standards while reducing our carbon footprint. This approach helps us lower shipping distances and costs, making it more sustainable to serve our customers in Europe and Africa.
